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Frequently asked questions

Is COSSLIVES free?

Yes. You can use COSSLIVES free, and every new user gets the first 3 months of Premium free. Safety features like Emergency, danger signs, vaccines and Find Care stay free forever.

Do I need to download an app?

No. COSSLIVES works in any phone or laptop browser at www.cosslives.com. Phone apps for Android and iPhone are coming.

How do I log in?

With your mobile number. We send a one-time code by SMS — no password needed.

Is my health data safe?

Yes. Your data is stored securely, card and policy numbers are hidden, and we never sell your data. You can download or delete your data any time.

Does COSSLIVES replace my doctor?

No. COSSLIVES helps you keep track, remember and reach the right care, but it never diagnoses. Always follow your doctor’s advice.

Does it work in Hindi?

Yes. Every section works in Hindi and English.

What are COSSPOINTS?

Points you earn for healthy habits like walking, workouts and check-ups. Reaching the monthly target lets you enter the Lucky Coupon draw. Nothing is guaranteed.

Can I add my family?

Yes. You can add parents, spouse and children, and keep each member’s records, vaccines and reminders.

Track your whole family's health — free

First 3 months of Premium free. Works on any phone or laptop browser.

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